Here’s what you will learn
Lessons 1: Introduction
- Goals and Methods
- How the Course Is Organized
- What’s New?
- Who Should Read This Course?
- Strategies for Exam Preparation
- Pearson Test Prep Practice Test Software
- Accessing the Pearson Test Prep Software Online
- Accessing the Pearson Test Prep Software Offline
- Customizing Your Exams
- Updating Your Exams
Lessons 2: Mobile Devices
- Installing and Configuring Laptop Hardware and Components
- Display Components of Mobile Devices
- Setting Up and Configuring Accessories and Ports of Mobile Devices
- Configuring Basic Mobile Device Network Connectivity and Application Support
- Review All the Key Topics
Lessons 3: Networking
- TCP and UDP Ports, Protocols, and Their Purposes
- Networking Hardware
- Compare and Contrast Wireless Networking Protocols
- Services Provided by Networked Hosts
- Install and Configure a Basic Wired/Wireless SOHO Network
- Network Configuration Concepts
- Internet Connection Types, Network Types, and Their Features
- Using Networking Tools
- Review All the Key Topics
Lessons 4: Hardware
- Basic Cable Types
- Installing RAM Types
- Installing Storage Devices
- Installing Motherboards, CPUs, and Add-on Cards
- Power Supplies
- Multifunction Devices/Printers and Settings
- Print Technologies
- Review All the Key Topics
Lessons 5: Virtualization and Cloud Computing
- Common Cloud Models
- Client-Side Virtualization Overview
- Review All the Key Topics
Lessons 6: Hardware and Network Troubleshooting
- Troubleshooting Methodology
- Troubleshooting Motherboard, RAM, CPU, and Power Issues
- Troubleshooting Storage Drives and RAID Arrays
- Troubleshooting Video, Projector, and Display Issues
- Mobile Device Troubleshooting
- Printer Troubleshooting
- Network Troubleshooting
- Review All the Key Topics
Lessons 7: Operating Systems
- Basic Features of Microsoft Windows Editions
- Microsoft Command-Line Tools
- Microsoft Windows 10 Operating System (OS) Features and Tools
- Windows 10 Control Panel Utilities
- Windows Settings
- Microsoft Windows Networking Features on a Client/Desktop
- Installation and Configuration Concepts
- Understanding Common OS Types
- OS Installations and Upgrades in a Diverse OS Environment
- Common Features and Tools of the macOS/Desktop OS
- Common Features and Tools of the Linux Client/Desktop OS
- Review All the Key Topics
Lessons 8: Security
- Security Measures
- Wireless Security Protocols and Authentication
- Malware Removal and Prevention
- Social Engineering Threats and Vulnerabilities
- Microsoft Windows OS Security Settings
- Security Best Practices to Secure a Workstation
- Securing Mobile Devices
- Data Destruction and Disposal
- Configuring Security on SOHO Networks
- Configuring Browser and Relevant Security Settings
- Review All the Key Topics
Lessons 9: Software Troubleshooting
- Troubleshooting Common Windows OS Problems
- Troubleshooting Common PC Security Issues
- Best Practice Procedures for Malware Removal
- Troubleshoot Common Mobile OS and Application Issues
- Troubleshoot Common Mobile OS and Application Security Issues
- Review All the Key Topics
Lessons 10: Operational Procedures
- Best Practices and Documentation
- Change Management
- Workstation Backup and Recovery Methods
- Explain Common Safety Procedures
- Environmental Impacts and Appropriate Controls
- Addressing Prohibited Content/Activity and Privacy, Licensing, and Policy Concepts
- Communication Techniques and Professionalism
- Scripting Basics
- Remote Access Technologies
- Review All the Key Topics
Lessons 11: Final Preparation
- Exam Information
- Getting Ready
- Tools for Final Preparation
- Summary
Hands-on LAB Activities
Mobile Devices
- Installing the NIC
- Connecting a Router to a Laptop
- Installing Laptop Components
- Adding a Keyboard Layout
- Installing Memory Modules
- Turning On the Airplane Mode of an iPhone
- Viewing the iOS Version of an iPhone
- Locking an iPhone With a Password
- Configuring Email in Android
- Removing an Account in Android
- Setting Up a VPN on Android
Networking
- Setting Up a Boot Device Priority
- Accessing the BIOS Setup in Windows 10
- Configuring Network Address Translation
- Disabling a Device Driver
- Enabling a Device Driver
- Connecting Systems to the Internet Through a Firewall Router
- Identifying Clients and Servers
- Connecting Devices in a Peer to Peer Architecture
- Installing and Configuring a Temporary Server
- Connecting a New Workstation to the Internet
- Configuring a Router
- Configuring Port Security on an Access Port
- Creating a Dial-up Connection
- Configuring a DHCP Server
- Adding a DNS Server
- Configuring a Proxy Server
- Configuring an IPv4 Address and a DNS Server
- Configuring an IPv6 Address
- Understanding the IPv4 Header
- Establishing a VPN Connection
- Creating a VLAN and Viewing its Assignment to Port Mapping
Hardware
- Configuring the Mouse Settings
- Installing a USB 3.0 PCI Express Card (2.0 x4)
- Installing Firewire Cards
- Inserting a Pen Drive into the Laptop’s USB Port
- Connecting Speakers to a Computer
- Connecting the Hub with Different Devices Using USB Cables
- Connecting the Cable Modem to Access the Internet
- Verifying the RAM Usage
- Supplying Power to a SATA Hard Disk Drive
- Copying Files to a Disc Using File Explorer
- Connecting the Motherboard to the Internal Hard Drive
- Viewing the Processor Information
- Installing a PCI Sound Card
- Identifying a PCI Bus Slot
- Providing Cooling and Ventilation to a Motherboard
- Identifying the CPU Socket (Slot)
- Installing a Processor
- Installing an Optical Drive and a PCI Sound Card
- Installing Expansion Cards on a Motherboard
- Replacing the Power Supply
- Installing SMPS and Connecting it to the Motherboard
- Installing a Printer
- Connecting a USB Printer to a Computer
- Inserting Ink Cartridges into a Printer
Virtualization and Cloud Computing
- Enabling Hardware Virtualization
Hardware and Network Troubleshooting
- Configuring Screensavers
- Configuring the Screen Resolution Setting
Operating Systems
- Working With the Command Prompt
- Viewing the Status of a Disk
- Using the netstat Command
- Using the nslookup Command
- Using the ping Command
- Tracing Route Using Tracert
- Adding an MMC Snap-in
- Displaying Windows PowerShell Snap-ins
- Using Windows Event Viewer
- Disabling a Service
- Configuring Computer Management Services
- Using Task Manager to Start an Application
- Converting a Basic Disk to a Dynamic Disk
- Working with Task Manager
- Using the Task Scheduler
- Backing Up the Windows Registry
- Configuring a Power Plan
- Observing the Control Panel Options from Different Views
- Setting Automatic Windows Updates
- Uninstalling a Program
- Converting a FAT32 Partition to NTFS
- Managing NTFS Permissions
- Creating a Swap Partition
- Mounting a Drive to a Folder
- Editing a Drive Letter
- Backing Up Files
- Restoring Files
- Using Basic Linux Commands
- Listing Files in a Directory
- Verifying the Working Directory
- Working with Directories
- Performing a Text Search
Security
- Configuring Windows Defender Firewall
- Conducting a DoS Attack Using Smurf Attack
- Conducting IP Spoofing
- Implementing EFS File Sharing
- Stopping Permission Inheritance
- Propagating Permissions
- Creating a New User
- Using BitLocker
- Using Windows Security in Windows Defender Settings
- Disabling AutoPlay
- Configuring an Audit Group Policy
- Configuring a Default Domain Password Policy
Software Troubleshooting
- Creating a Restore Point
Operational Procedures
- Using a UPS to Power the Computer Components and Ensure Network Connectivity
- Setting Up a Surge-Protected Computer System
- Creating a Loop in PowerShell
- Executing the Basic Commands Through a ps1 File
- Creating and Running a ps1 File
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